Health care delivery: Difference between revisions
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'''Health care delivery''' is "the concept concerned with all aspects of providing and distributing [[health services]] to a patient population."<ref>{{MeSH}}</ref> It includes the clinical, administrative economic aspects of the delivery of services, and assessment of the effectiveness with which services were delivered. | '''Health care delivery''' is "the concept concerned with all aspects of providing and distributing [[health services]] to a patient population."<ref>{{MeSH}}</ref> It includes the clinical, administrative economic aspects of the delivery of services, and assessment of the effectiveness with which services were delivered. | ||
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[[Patient satisfaction]] is "the degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial."<ref>{{MeSH|Patient satisfaction}}</ref> | [[Patient satisfaction]] is "the degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial."<ref>{{MeSH|Patient satisfaction}}</ref> | ||
==Goals== | |||
According the [[Institute for Healthcare Improvement]] (IHI), the goals of health care are the triple aim:<ref name="pmid18474969">{{cite journal| author=Berwick DM, Nolan TW, Whittington J| title=The triple aim: care, health, and cost. | journal=Health Aff (Millwood) | year= 2008 | volume= 27 | issue= 3 | pages= 759-69 | pmid=18474969 | doi=10.1377/hlthaff.27.3.759 | pmc= | url=http://www.ncbi.nlm.nih.gov/entrez/eutils/elink.fcgi?dbfrom=pubmed&tool=sumsearch.org/cite&retmode=ref&cmd=prlinks&id=18474969 }} </ref> | |||
# The [[Health care quality assurance|quality]] of care | |||
# The [[Patient satisfaction|experience of care]] | |||
# The [[Cost-benefit analysis|cost]] per capita of care | |||
According to the Institute of Medicine, the goals are:<ref>Institute of Medicine. Building a Better Delivery System: A New Engineering/Health Care Partnership. 2005 ISBN 030909643X</ref> | |||
# Safe | |||
# Effective | |||
# Patient-centered | |||
# Timely | |||
# Efficient | |||
# Equitable | |||
==References== | ==References== | ||
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Latest revision as of 11:00, 26 August 2024
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 Health care delivery is "the concept concerned with all aspects of providing and distributing health services to a patient population."[1] It includes the clinical, administrative economic aspects of the delivery of services, and assessment of the effectiveness with which services were delivered. Unfortunately, effectiveness of delivery can have quite different metrics as perceived by medical personnel and by patients. Objective medical objective, for example, might focus on the years of life additional life provided by some intervention. Sometimes, patient satisfaction is more focused the experience of delivery. The ideal is to have humane and effective care, but sometimes humane care does not actually change outcomes. This is not to say that psychological effects are not an aspect of effective treatment, and that some interventions may be palliative but still justified in improving comfort. Health care quality assurance is "activities and programs intended to assure or improve the quality of care in either a defined medical setting or a program. The concept includes the assessment or evaluation of the quality of care; identification of problems or shortcomings in the delivery of care; designing activities to overcome these deficiencies; and follow-up monitoring to ensure effectiveness of corrective steps."[2] Patient satisfaction is "the degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial."[3] GoalsAccording the Institute for Healthcare Improvement (IHI), the goals of health care are the triple aim:[4]
According to the Institute of Medicine, the goals are:[5]
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